Privacy Policy

At A&A Luxury Travels, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data in connection with your use of our website and services.

1. What Personal Data We Collect

To provide you with our boutique travel services, we may collect the following categories of data:

• Identification Data: Names, date of birth, gender, ID card or international passport details (necessary for flight and accommodation reservations).
• Contact Data: Email address, phone number, and correspondence address.
• Payment Data: Information related to bank transfers or other payment methods (we do not store full credit/debit card details).
• Specific Requirements: Information regarding food allergies, health conditions, or special needs that you voluntarily share with us to ensure your comfort during the trip.

2. Why and How We Use Your Data

Your personal data is used exclusively for the purpose of providing the travel service:

• To make reservations for flight tickets, hotels, private transfers, and other itinerary activities.
• To communicate with you regarding trip details, changes, or important notices.
• To fulfill our legal and accounting obligations in accordance with Bulgarian legislation.

3. Sharing Data with Third Parties

Since organizing a trip requires coordination, we share your data only with trusted partners directly involved in delivering the service:

• Airlines, hotels, and transportation/rent-a-car companies.
• Local guides and partners at the respective destination.
• Insurance companies (if you have requested medical or “Trip Cancellation” insurance through us).

We never sell your personal data to third parties for marketing or other purposes.

4. Data Storage and Security

We take all necessary technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Your data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law (e.g., for accounting purposes).

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data (the “right to be forgotten”) when it is no longer necessary for the purposes for which it was collected.
• Restrict or object to the processing of your data.

6. Use of Cookies

Our website uses cookies to enhance the user experience, analyze traffic, and ensure the proper functioning of the site. You can manage your cookie settings through your browser.

7. Contact Us

If you have any questions about how we process your personal data or wish to exercise your rights, please contact us:

A&A Luxury Travels
Phone: +359 882 899 865
Email: office.aaluxurytravels@gmail.com